Call Center Reporting Software

Title: Call Center Reporting Software Category: Information Technology Listing added: Apr 29, 2011

Unified Contact Center Reporting consists of capturing data from the multi-channel ACD as well as other data sources such as CRM, WFM, help desk ticketing or your own in-house database and creating unified reports. Reports are available on LCD screens, dashboards, web based reports, wallboards, desktops, email and smart phones.

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Call Center Solutions  Call Center Report Software  Data Collection & Acquisition  Desktop Call Center Software  Call Center Dashboards